Delete your EL-Pro account
EL-Pro is published by Innova8.
You can ask us to delete your EL-Pro account and everything stored with it at any time. You do not need the app installed to do this.
Request deletion by email
Send an email to dev@innova8.com from the address you use to sign in to EL-Pro, with the subject Delete my EL-Pro account. We may reply to confirm the request comes from you.
A delete button inside the app (Settings) is coming in a later update. It will remove everything immediately, without an email.
What we delete
- Your account, sign-in details and profile
- Every lead you captured, with notes, tags and consent records
- Business card images
- Events, reminders and enrichment history
How long it takes
We delete the data from our systems within 30 days of your request and email you when it is done. We keep nothing afterwards unless a law requires us to, and then only for as long as that law requires.
Data on your phone
Copies saved on your device for offline use are removed when you sign out or uninstall the app. Contacts or files you exported (for example a CSV) stay wherever you saved them.
Questions: dev@innova8.com. See also our privacy policy.